Privacy policy

This Privacy Policy describes how fiitg.shop collects, uses, discloses, and protects personal information when you visit our website, use our services, make a purchase, communicate with us, or otherwise interact with our online store.

By using fiitg.shop, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect information including:

Information You Provide

  • Name;
  • Billing and shipping address;
  • Email address;
  • Telephone number when provided;
  • Order and transaction information;
  • Account information;
  • Customer support communications;
  • Product reviews or other information voluntarily submitted to us.

Information Collected Automatically

When you use our website, certain information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages viewed;
  • Referring URLs;
  • Date and time of visits;
  • Shopping and browsing activity;
  • Cookie and similar technology information.

Payment Information

Payments may be processed through Shopify and/or third-party payment providers made available at checkout.

Payment providers may collect and process information necessary to authorize and complete transactions in accordance with their own terms and privacy practices.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;
  • Process payments;
  • Arrange shipping and delivery;
  • Send order confirmations and transaction communications;
  • Provide customer support;
  • Manage returns and refunds;
  • Maintain and improve our website;
  • Detect fraudulent, unauthorized, or illegal activity;
  • Maintain website and account security;
  • Understand how customers use our store;
  • Personalize the shopping experience where appropriate;
  • Send marketing communications where permitted;
  • Comply with applicable legal obligations;
  • Protect our rights and the rights of our customers.

3. Shopify

Our store is hosted using Shopify's ecommerce platform.

Shopify may process certain personal information in connection with providing hosting, checkout, ecommerce, security, analytics, and related services.

Information processed by Shopify is also subject to Shopify's applicable privacy practices.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve our website.

These technologies may be used to:

  • Keep the website functioning properly;
  • Remember preferences;
  • Maintain shopping cart functionality;
  • Analyze website performance;
  • Prevent fraud;
  • Understand customer activity;
  • Support advertising and marketing where applicable.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

5. How We Share Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including:

  • Shopify;
  • Payment processors;
  • Shipping and logistics providers;
  • Order fulfillment providers;
  • Cloud hosting and technology providers;
  • Analytics providers;
  • Customer support providers;
  • Marketing and advertising providers;
  • Professional advisers;
  • Government authorities or law enforcement when legally required.

We may also disclose information as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

6. Advertising and Marketing

Where permitted by applicable law, we may use information about interactions with our website to provide or measure advertising and marketing.

You may be able to manage certain advertising preferences through your browser, device settings, cookie controls, or advertising platforms.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services;
  • Maintain transaction and business records;
  • Fulfill orders;
  • Handle customer support;
  • Resolve disputes;
  • Prevent fraud;
  • Enforce agreements;
  • Meet applicable legal, tax, accounting, and regulatory requirements.

Retention periods may vary depending on the type of information and why it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no online system, electronic transmission, or storage method can be guaranteed to be completely secure.

9. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under 13.

We do not knowingly seek to collect personal information from children under 13 in circumstances prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact info@fiitg.shop.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to request:

  • Access to certain personal information;
  • Correction of inaccurate information;
  • Deletion of certain personal information;
  • Information regarding categories of information collected or disclosed;
  • A portable copy of certain information;
  • Opt-out rights relating to certain data uses;
  • Withdrawal of consent where processing relies on consent.

These rights may be subject to exceptions and verification requirements.

To submit a privacy request, contact:

info@fiitg.shop

We may need to verify your identity before completing certain requests.

11. California Residents

California residents may have additional privacy rights under applicable California privacy laws.

Where those laws apply to our activities, eligible California consumers may request information concerning their personal information and may exercise applicable access, correction, deletion, or opt-out rights.

We will not unlawfully discriminate against consumers for exercising applicable privacy rights.

Requests may be submitted to:

info@fiitg.shop

12. Do Not Track

Because there is not a universally accepted technical standard for browser-based Do Not Track signals, our website may not respond to all such signals.

Other privacy preference mechanisms may be available depending on applicable law and the technologies used on our website.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of independent third-party websites. You should review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable requirements.

The updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

For questions about this Privacy Policy or requests concerning personal information:

fiitg.shop
Email: info@fiitg.shop